FAQS

1. HOW LONG DOES THE DELIVERY TAKE?

If the item isn’t in “Direct Delivery” category
It takes up to 2-5 business days to deliver 

And differs for other countries

 

2. HOW TO CHECK IF THE SIZE IS CORRECT?

Some items have size chart measurements to help with the size, if not found, you can easily DM us your Weight, height and normal size details and our team will advise you according to the piece you chose.


3. HOW DO I PLACE AN ORDER?

First method is through our website for a fast purchase + 5% OFF your first order!
Second method, DM us on Instagram we can take your orders from there.


4. DO YOU HAVE EXCHANGE/ RETURN POLICY?

Yes, Click here to check our EXCHANGE/ RETURN policies 

https://randisoutfit.com/en-jo/pages/exchange-returns-policy


5. HOW MUCH DOES SHIPPING COST?

Free shipping from Turkey to JORDAN and UAE.
Shipping to other countries may differ according to country & order quantity.


6. DO YOU HAVE A PHYSICAL STORE?


Online store operating form Istanbul/ Turkey