Exchange/ returns policy

1. EXCHANGE of a received purchase can be done if one or more of the following occurs:

A) Received wrong/damaged item
B) Wrong/unsuitable size of the item


2. ORDER CANCELLATION


You can cancel /edit your order only within 48 hours of placing it.
DM us on our Instagram page with the details


3. DELIVERY FEES of any exchanged items under any circumstance are NOT considered as randisoutfit liability.


How to request for an exchange of your purchase?



1. Direct message randisoutfit instagram page with the following: Full name/ original order details/ exact description of what you received + picture provided with it and why would you like to exchange it.
2. If the exchange request has been approved, your order will be exchanged within the next 8-10 BUSINESS DAYS, you will return the available item in hand to us within 48 HOURS MAXIMUM
3. Delivery fees of returning old items and the delivery fees of receiving the new ones are the customer’s liability not randisoutfits .

For further details regarding size measurements, you can easily DM us of your weight, height and normal size details. Our team is more than happy to help you choose the proper one.


Wishing you happy & smooth shopping experience with randisoutfit :)